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Quality Improvement Plan

Grey Bruce Health Services (GBHS) has a long standing commitment to improving quality and safety. Our leaders and staff work to identify and achieve key targets for quality and safety, such as reducing preventable deaths, infection rates and medication incidents, and improving wait times and patient satisfaction.

Our Board of Directors has a Quality of Care Committee which regularly reviews the hospital's progress on meeting these targets, discusses how we are performing over time compared with best practice guidelines and other hospitals, and how we might improve.

GBHS has embedded quality improvement into our culture, with staff and physicians focused on continuous improvement within the context of our overall quality framework, patient flow and access, patient safety and patient satisfaction.

Our legislated Quality Improvement Plan (QIP) is a subset of our broader corporate strategy for quality, and fulfills our obligations under the Excellent Care for All Act. This legislation is aimed at improving the patient experience by ensuring hospitals provide evidence-based health care. There are a number of obligations within this legislation, including that all hospitals have a QIP (see plan below), and ensuring that a certain portion of executive salary compensation is tied to achievement of targets outlined in the Plan.

More information on the Excellent Care for All Act is available on the Ministry of Health and Long-Term Care website.

Quality Improvement Plan 2017/18

Quality Improvement Targets & Initiatives for 2017/18

Progress on 2016/17 Quality Improvement Plan





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