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Career Opportunity

Posting Number: 135-17
Date of Posting: 2017-06-06
Closing Date: 2017-06-12
Decision Support

Decision Support Analyst

Owen Sound

Reporting to the Director, Health Information Management & Decision Support, the Decision Support Analyst is part of a team specializing in supporting the organization’s information and analysis needs including but not limited to: clinical activity (quality and utilization), benchmarking, clinical indicator development and patient movement and flow. This position analyzes, interprets and reports clinical and statistical information and supports a number of team’s process improvement activities. The incumbent will be part of a high profile and well respected team in supporting the organization in making evidence-based decisions.

Qualifications / Skills / Abilities:


  • University degree in Health Information Sciences, Health Informatics, Computer Sciences, healthcare related discipline or equivalent combination of relevant education and experience
  • 2 or more years related experience in a Decision Support Analyst role
  • Advanced experience or training with Microsoft applications (Excel, Word, Outlook, PowerPoint, SharePoint, Access) including the ability to design complex spreadsheets
  • Experience preparing analyses of clinical activity, benchmarking and impact analysis
  • Excellent report writing skills including the ability to accurately summarize and communicate clinical and statistical information clearly and effectively for managers; Experience with 3M report writer
  • Excellent analytical, critical thinking, attention to detail and conceptual skills and communication skills
  • Excellent problem solving and collaborative decision-making skills
  • Ability to manage to prioritize workload and accommodate changing priorities
  • Demonstrated delivery of a customer service focus with joint negotiation of timelines; Excellent written, oral communication and interpersonal skills
  • Ability to work independently and as part of a team to meet changing priorities and tight timelines
  • Ability to remain current within a fast-paced, ever changing healthcare
  • Knowledge of International Classification of Diseases ICD-10 and the Canadian Classification of Interventions Knowledge of Case Mix Methodology, DAD & NACRS, OMHRS, CCRS and NRS
  • Previous experience with Cerner applications and report writing an asset
  • Previous experience with industry databases such as ERNI
  • Knowledge of MIS standards and Ontario Healthcare Reporting Standards
  • Knowledge of Lean principles, an understanding of methodologies and tools and a commitment to the use of these in support of providing the best healthcare experience possible to our patients
  • Demonstrated customer service and responsiveness required
  • Ability to flex hours of work as required
  • Recent satisfactory attendance and performance records
  • Knowledge of and adherence to GBHS ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence)
  • Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at GBHS through patient safety knowledge, skills and attitudes

To be considered for this position, please submit a resume to the address or fax number below or complete the On-line Application form. Applications must be received in Human Resources no later than 4 p.m. on the closing date. Grey Bruce Health Services is an equal opportunity employer.

You can submit your resume to one of the following:

Phone: 519-376-2121 extension 2014
Fax: 519-372-3949
Mail: Attn: Human Resources Department
PO Box 1800
1800 8th Street East
Owen Sound, ON N4K 6M9


Contact HR

Mailing address: 1800 8th Street East Owen Sound, ON N4K 6M9

(519) 376-2121

(519) 372-3949


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