Please Note – Due to COVID-19, we have visitor restrictions in place.
Essential Visitors Only
- Effective April 15, 2021, GBHS is permitting essential visitors (Care Partners) only at all GBHS hospitals until further notice
- Essential visitors (Care Partners) will be permitted for pediatric patients, women giving birth, and patients at end of life. These Care Partners must wear a hospital-supplied mask throughout their visit, which will be given to them upon entry to hospital
|Patient Category / Location||Policy|
|Outpatients||Outpatients must come to their appointments alone unless the Care Team determines a Care Partner is essential.|
|Emergency Department||ER patients must come alone unless the Clinical team determines a Care Partner is essential.|
|Patients are permitted to have one designated Care Partner with them for their assessment and throughout their stay. There will be no in and out switching privileges.|
|Pediatric (Under 16 years old)||Outpatients- One parent/guardian may be present
Inpatients- two visitors (parent/guardian) may be present, but not at the same time.
|End of Life||Patients who are imminently dying may have two Care Partners visiting at a time.|
What is a Care Partner?
- A care partner is is anyone who the patient wishes to have visit. It could be a family member, a neighbour or a friend. The term ‘Care Partner’ recognizes the significant role that family and friends play in the health, well-being and recovery of our patients.
What are the visiting hours?
- Owen Sound Hospital
3 pm – 6:30 p.m.
11 am – 4 p.m.
1 pm – 3 p.m.
3 pm – 5 p.m.
- Wiarton/Lion’s Head
3 pm – 6 p.m.
How does it work?
- Essential Care Partners enter through the front door and must screen negative (no symptoms, no COVID exposure) at each visit
- A sticker will be given by the screener or Nursing Station to identify the visitor as a Care Partner
- Care Partners will give the patient name and room number and legibly write their name at front door screening station or Nursing Station Sign in sheets will be kept for 14 days in case of contact tracing
- Care Partners will be required to wash their hands and wear their own mask at all times including while in patient room
- Care Partners will check in at the Nursing Station and remain in the patient room for the visit
- Care Partners are not permitted to visit COVID-19 positive patients
Can I arrange a Virtual Visit?
Yes. Grey Bruce Health Services is offering patients and their loved ones with free access to virtual visits. We will help set up the visit and will provide the patient with a GBHS iPad to use for the call. Virtual visits can be initiated by the family or friend of the patient and are not intended for clinical use.
Do I need to do anything before a Virtual Visit?
Virtual Visits are accessed through an easy-to-use app either Zoom or FaceTime. Family and friends must have the following in place in order to connect with the patient:
- An email address
- A computer with a camera and microphone (either external or built in) OR a smartphone or tablet (with Zoom or FaceTime downloaded and installed)
- Permission from the patient for the Virtual Visit to occur.
How does the Virtual Visit work?
- Family or friends can request a Virtual Visit by using our online booking system and selecting the available day/time available. Please include the patient’s name and room number when booking.
- The family/friend will be sent an email with the confirmed date and time and instructions on how to connect. We recommend that the link be tested beforehand; this will be outlined in the instructions sent.
- At the time of the visit, we will bring an iPad to the patient and help the individual connect to the Virtual Visit.
If you have any questions please contact Patient Relations at 519-376-2121, Ext. 2308.